Speaker's Profile

Teresa Chapman, MDR, PHR, is Chief People Officer at Santa Clara Family Health Plan (SCFHP), a Medi-Cal managed care organization serving over 295,000 members in Santa Clara County. With over 20 years of HR experience and certification as a Gallup Strengths Coach, she has pioneered innovative approaches to employee well-being that go beyond traditional EAP models, including wellness initiatives that have achieved over 300% annualized utilization. As an architect of SCFHP's Healthy Workforce Initiative, Teresa brings a practitioner's perspective to reimagining how employers can create meaningful mental health support systems that employees actually engage with. Her work at the intersection of organizational culture, behavioral health, and workforce sustainability makes her a compelling voice in the evolving conversation around EAP 2.0 models that deliver measurable impact.