Speaker's Profile

With over 17 years dedicated to behavioral health, Tracy has honed her expertise across a variety of settings including community mental health, inpatient care, non-profit agencies, substance-use treatment, and emergency departments, with a special focus on crisis resolution._She is deeply committed to elevating service quality through evidence-based interventions and strategic implementation frameworks. To bolster her process improvement skills, Tracy recently earned her Six Sigma Green Belt certification. At TaskUs, Tracy leads the North America Wellness Department � refining and guiding innovative, research-driven programming to protect brain health and enhance the well-being of front-line workers and leaders in Trust & Safety.